FAQs
Product Questions
We offer Oil-Based Pomade, Water-Based Pomade, and Clay Bentonite Formula 49 Pomade!
Our pomades offer various holds and finishes!
Oil-Based Pomade = Low-Medium Hold / Shiny finish
Water-Based Pomade = Strong Hold / Shiny finish
Formula 49 = Strong Hold / Matte Finish
We recommend using our Beard Wash as shampoo 2-3 times a week and either Pomade (Oil or Clay) to style and moisturize. You can also take a supplement called Biotin daily to help as well. Be sure to check out our Thinning Hair Kit- which contains an Oil Based Pomade, Beard Wash & Beard Oil!
Johnny made his own pomade! After he realized there wasn't anything on the market that could help him, he decided to help himself! The end result was our very own Oil Based Pomade.
Please check out our Fragrance Page with this link below!
https://johnnyslicks.com/pages/johnny-slicks-fragrances
Business Questions
Those two products have been made into limited inventory products. Meaning we will only be restocking them when we have the materials to make them (no current timeframe). Make sure you are subscribed to our newsletter, texting service, or download our app (IOS and Android) to be notified first when they come back in stock!
We do not have any plans for a beard balm because our Oil Based Pomade works exactly the same as a balm.
We make new products daily! As well as we only source our ingredients & containers from American Made Companies. If an item you are interested in is out of stock, make sure you subscribe to either our newsletter on this website, our texts or our app notifications. Be sure to have push notifications turned on for our app. We send out notifications often when we restock a highly requested item. Subscribing is also a great way to receive exclusive discount codes!
Shipping rates are determined by the carrier (USPS, Fedex, UPS). If you purchase 2 day shipping, that is the time frame the carrier delivers. We make each product by hand and ship every 24 hours. If your order does not go out the same day, it will go out the next business day.
Yes! If you've got an address, we can ship to it.
We work 9am-4pm EST Monday-Friday & Saturday 10am-1pm EST. We ship each of those days in the morning to ensure your order ships within 24-48 hours.
Because the items are consumable and we take sanitation very seriously, we do not do offer returns. If you are unhappy with the fragrance/product you chose, we can help you choose the proper one to fit you! Please email Sales@JohnnySlicks.com if you need more information regarding returns or exchanges.
Sales@JohnnySlicks.com
Right here!!! Welcome to the Official Slicksters Club! https://join.collabs.shopify.com/community/apply/-B7gehy9qiI/
It's important to know that behind every order is a team of real people dedicated to ensuring your satisfaction! Our goal is to process your order within 24-48 hours & then pass your package to the shipping carriers for delivery! Our operating hours are Monday-Friday from 9-5, and while we strive to maintain consistency, weekends can be subject to change due to holidays, team events, or personal matters. These factors may occasionally impact our shipping and packing times. Please know that we're working diligently to get your order shipped as soon as possible! We sincerely appreciate your patience and understanding as we strive to provide you with the best service possible!
Still have questions?
If you have questions or would just like to give us some feedback, please don’t hesitate to reach out.
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